WEBSITE TERMS & CONDITIONS OF USE
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
All images and designs are copyright to sagessentials.com and Essential Oil Therapy Pte Ltd. The use of any element - including but not limited to our logos, photographs, designs, copy text - from our website is subject to copyright laws, and is illegal without our written permission.
The materials on sagessentials.com and any website or page owned by Essential Oil Therapy Pte Ltd are provided "as is". sagessentials.com and Essential Oil Therapy Pte Ltd make no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, sagessentials.com and Essential Oil Therapy Pte Ltd do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall sagessentials.com and Essential Oil Therapy Pte Ltd or their suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on sagessentials.com or any site owned by Essential Oil Therapy Pte Ltd, even if sagessentials.com and Essential Oil Therapy Pte Ltd or any of their authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on sagessentials.com and Essential Oil Therapy Pte Ltd's websites could include technical, typographical, or photographic errors. sagessentials.com and Essential Oil Therapy Pte Ltd do not warrant that any of the materials on its web siteare accurate, complete, or current. sagessentials.com and Essential Oil Therapy Pte Ltd may make changes to the materials contained on its website at any time without notice. sagessentials.com and Essential Oil Therapy Pte Ltd do not, however, make any commitment to update the materials.
sagessentials.com and Essential Oil Therapy Pte Ltd have not reviewed all of the sites linked to their Internet website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by sagessentials.com and Essential Oil Therapy Pte Ltd of the site. Use of any such linked web site is at the user's own risk.
8. Governing Law
Any claim relating to sagessentials.com and Essential Oil Therapy Pte Ltd's website shall be governed by the laws of Singapore without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.
Mobile Messaging Terms & Conditions
Where and whenever may be applicable, each of sagessentials.com and Essential Oil Therapy Pte Ltd’s mobile messaging programs, message & data rates may apply. Messages will vary and will be sent to the number provided at opt-in. Consent not required to buy goods/services.
The mobile carriers are not liable for delayed or undelivered messages. In the event that you change or deactivate your mobile number it is your responsibility to notify sagessentials.com at 9738 0469 to have your number removed. Terms & Conditions are subject to change.
To sign up to receive mobile messaging on Plant Therapy Promotion updates and your order from sagessentials.com: Add 9738 0469 to your Phone Contact List (in order to receive Whatsapp Broadcasts)
And Whatsapp your mobile number to 9738 0469. You will only receive messages on Essential Oil updates and your orders.
Text STOP to 9738 0469 to opt out.
Whatsapp or Call 9738 0469
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Questions About Our Terms Of Service
If you have questions about our terms of service, please click here to contact us.
FREQUENTLY ASKED QUESTIONS (FAQ) | TERMS & CONDITIONS | DISCLAIMERS
PRODUCT & SERVICE DESCRIPTION
The Products and Services that you order are as stated in the Product or Service name and description. Whilst every effort is made to ensure that our customers get precisely what they order, there may, from time to time, be certain changes made to certain aspects of a Product or Packaging. Any change or variation does not reflect a change or variation in the intended purpose of the Product or Service unless specifically indicated. All efforts have been put in to reflect colours as closely to the actual product, but lighting, photography, and the resolution of different computers and devices may render certain differences in colour tone or tint. Please be aware that there are some elements that are out of our control.
RETURNS, EXCHANGES & CANCELLATIONS
All sales are final once an order has been placed. We are unable to offer refunds or exchanges once an order is in transit to deliver or has been delivered. All Products and Services listed are photographed and described as accurately as technically and humanly possible, barring the points highlighted above, and with a clear representation of what our customers will get with their purchase.
If you do, however, have any concerns about your order, we will always be pleased to advise on how we may possibly be of assistance. Contact us or email us at email@example.com
Cancellation is possible only if your order has not gone out for delivery. There will, however, be a Cancellation fee of 10% of your cancelled Sales Order amount, and 90% of the Sales Order amount will be offered to you as a future Credit for purchases of Products and Services from our website or carousell.com/elysiancandles.
We do not accept Cancellations for any order made under our Plant Therapy Pre-Order Promotions, which may take place from 01 - 05 of every Calendar Month, and other intermittent periods throughout any month. Unless your order is specifically indicated as being In Stock, all orders submitted must be considered as Pre-Orders.
Local Shipping Charges
SingPost Rates for Normal Package Mail, SmartPac and Registered Mail apply, unless otherwise specified
Shipping charges are reflected accordingly at checkout or advised during your order submission made through other modes of communication with us.
We recommend tracked mail to be used for orders > SGD$30. Please see "Lost /Delayed Packages" for information.
Singapore customers: Processing time is 1 - 3 business days. Delivery is dependent on Singpost, averaging 2 - 4 business days.
Shipping Address & Delivery Times
We do not deliver to POs Box addresses
If you need your order by a certain date that is urgent, please contact us before making payment
International customers: Please contact us.
Lost / Delayed Packages
Although we would certainly like to be notified if something has gone wrong, we are not able to take responsibility for delayed delivery or refund lost packages. Once orders have been posted, it is entirely out of our hands
Singapore customers: If you select normal mail, please do this at your own risk. Smartpac or registered mail: please refer to your tracking number for contacting Singpost at 1605 if you have issues.
1) Any information provided is provided for informational purposes only.
2) Any information is not intended to be substituted for the advice provided by your doctor or other health care professional.
3) If you rely upon any information, programs or techniques, or use any of the products and services, made available by or through the use of any of our stores or websites for decision making, without obtaining the advice of a physician or other health care professional, you do so at your own risk.
4) The information on any of our websites or any correspondence conducted through any communication platform, method or device is not intended to cure, diagnose or treat medical conditions, nor is it a substitute for medical advice or treatment. Please consult with a physician before utilising any product or utilising any other new health care program.
5) The views expressed have not been evaluated or endorsed by the FDA or any other private or public entity.
6) The International Federation of Aromatherapists does not recommend that Essential Oils be taken internally unless under the supervision of a Medical Doctor who is also qualified in clinical Aromatherapy. All cautions listed for individual oils do not include those cautions from ingestion. This statement has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
7) Essential Oils: Bottles are filled by volume. Some bottle sizes may not be filled to the top, but do contain the volume of oil specified.
1) sagessentials.com and Essential Oil Therapy Pte Ltd (previously known as Elysian Candles Pte Ltd) is the Authorised Distributor of Plant Therapy. We do not provide professional advice on the use of Plant Therapy products. Any information we provide or are requested to provide, through any communication platform, method or device do not constitute advice and are not meant as a substitute for medical advice, help or treatment.
2) Any views or opinions solicited from us, and consequently responded to, are purely personal opinions or arising from personal experiences amd in no way construe or constitute as advice in any way or form.
3) Customers are expected and advised to seek professional medical advice for any condition, and any purchase of any product, and subsequent use, through or from sagessentials.com and Essential Oil Therapy Pte Ltd is the sole responsibility of the Customer.
4) Our proprietary Essential Oil Synergy Blends comprise 100% Pure Essential Oils and Carrier Oils, and are not associated with Plant Therapy in any way.
PLANT THERAPY ORDERS AND PRE-ORDERS: TERMS & CONDITIONS (T&Cs) AS AT 2023
1. reserves the right to change or amend all T&Cs including but not exclusive to Pricings, Discounts, Definitions, Shipping and Shipping Methods, etc. at our sole discretion without prior notice.
2. is the Authorised Distributor of Plant Therapy, however our business and the conduct of any part of our business is not associated with Plant Therapy in any way.
3. do not provide professional advice on the use of Plant Therapy products. Disclaimers indicated at www.planttherapy.com apply on the use of any product purchased from Plant Therapy through us via any channel or method, and any usage is at the sole discretion of the Customer.
4. PROMOTIONS, DISCOUNTS & PRICING
Discounts, Free Shipping, Conversion Rates are as communicated and valid within the date & time stipulated in these communications.
Sage Essentials is the Authorised Distributor for Plant Therapy - our business and conduct of any part of our business, including but not exclusive to any Promotions, Discounts, Prices, through any channel are not related to Plant Therapy USA in any way, and vice versa. Promotions offered on www.planttherapy.com are not related to sagessentials, and do not apply to any of our products or services offered.
Promotion Discounts: Applies to the prevailing USD Retail Prices listed on www.planttherapy.com or our latest communications, whichever is higher, unless otherwise explicitly stipulated as a lower promotional price, and shall supersede all other communications regardless of time or source, with our decision being final.
None of our Promotional offers can be overlapped unless otherwise explicitly specified by us
5. PRODUCT DEFINITION
Non-EO: All categories and products other than Essential Oils listed on www.planttherapy.com.
6. CONVERSION RATE: Based on our whatsapp communications , with reference to "DISCOUNTS & PRICING" above.
We currently ship to Singapore Addresses only: one address per order. Additional addresses are subject to applicable local mailing charges
As of now, our customers enjoy free overseas shipping - but this is subject to any change we deem appropriate and applicable, at our discretion without prior notice
Local mail: subject to latest whatsapp communications: there are 2 types of local mail - regular at a minimum of $1.50 and smartpac at $3. Either may be waived depending on any prevailing promotion including for pre-orders
Order ETA: Estimated 10-14 days within close of pre-order period, is not guaranteed and subject to int'l / local shipping and postal regulations & logistics
Delayed / Missing Mail by Singpost: we are not able to take responsibility. All customers Must ensure accuracy of Full Name and Address, and undertake to contact Singpost directly at 1605 for any delivery issues.
8. PAYMENT: 100% Pre-Payment via Paynow/Paylah @ 9738 0469
9. COMMUNICATION AND RIGHT TO DECLINE
We reserve the right not to transact with any individual or corporation as we deem appropriate, or who violates our Terms & Conditions, or in any way violates reasonable behaviour that we deem as harassment or abuse towards any of our staff
We do not provide advice on the use of any Plant Therapy product, and use of any Plant Therapy products are at the sole discretion of the Customer. Please seek advice via firstname.lastname@example.org if you have clarifications
Any information we provide are suggestions and are to be used at the sole discretion of the Customer - we do not assume any responsibility for any information obtained from any source, in any way shape or form, including those belonging to us
Before or at the time of collecting personal information, we identify the purposes for which information is being collected.
We gather and utilise individual data with the singular target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
We hold individual data for the length of time essential only for the satisfaction of those reasons.
We gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
We protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
We will promptly provide customers with access to our policies and procedures for the administration of individual data.
We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.